Início > Our Services > FAQ
Q1: What is the common delivery time?
A: Normally 25 days after confirmation of order.
Q2: What's the guarantee of product quality?
A: We have experienced and skilled labors and QC team. Please don't worry about it.
Q3: How's the raw material?
A: We choose national certificated Eco-friendly paper, glue and ink for every process of production.
Q4: What's the payment method?
A: We support T/T, L/C, Paypal, WesternUnion and Alibaba trade assurance.
Q5: How long can I got this sample?
A: After receiving the sample charge and all the material & design being confirmed, the sample time is 5-7 days and Express delivery usually needs around 3-5 day.
Q6: When can I get the quotation for my enquiry?
A: Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgently, we can quote for you within 2 hours based on all details you provide.
Q7 : How long is the mass production time?
A: Normally 20 days. Rush order is available.
Q8: Can i get a sample before mass production?
A: Of course! The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.
Q9: Is the sample charge can be refundable?
A : Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation plscontact the people who follow up with your order.
Q10: what kind of paper can be printed on?
A: Artpaper gives the best performance of color and design. We also can provide other special paper like black card, white card, offset paper and PU leather etc.
Q11: What's the MOQ?
A: Normally 1000 pieces.